free shipping to Canada & US on orders over $150

Shipping

Orders Within Canada

 

  • Orders $150+ will be shipped for FREE to all destinations within Canada
  • Orders under $150 shipped within Canada will be charged based on weight, size and destination of order. Your shipping rate will be applied at checkout and you will be able to view the cost before confirming your order.
  • All orders are processed within 3 business days and are shipped out of our location in Victoria, BC via Canada Post.
  • Depending on where you live in Canada, orders may arrive anywhere between 2-10 business days after they are shipped.
  • You will receive an email confirmation with a tracking number after your order is submitted.
  • Please double check your shipping address before confirming your purchase. Nezza Naturals is not responsible for any lost or stolen packages, but we will always do our best to help you locate a missing package. Always a good idea to contact your local post office first to see if they are holding your package.
  • Within Victoria, BC you may choose to pick your order up in-store for free!

 

 

Orders to the USA

 

  • Orders $150+ will be shipped for FREE to all destinations within the USA (including Alaska and Hawaii).
  • Orders under $150 shipped to the USA will be charged based on size, weight and destination of the package. Your shipping rate will be applied at checkout and you will be able to view the cost before confirming your order. 
  • All orders are processed within 3 business days and are shipped out of our location in Victoria BC. 
  • All orders shipped out to the USA are sent by DHL and are sent by air and tracked.
  • Depending on where you live in the USA, orders may arrive anywhere between 5-14 business days after being placed with us online.
  • Please double check your shipping address before confirming your purchase. Nezza Naturals is not responsible for any lost or stolen packages, but we will always do our best to help you locate a missing package.
  • Please note that all orders are charged in Canadian dollars. If shopping in the USA, your credit card will automatically determine the exchange rate for you at the time of purchase and you will see the actual amount you were charged on your credit card statement. 

  

Orders outside North America

 

  • Shipping rates will vary depending on size, weight and destination country. Your shipping rate will be calculated at checkout.
  • All orders are shipped by DHL by air and are tracked 
  • All orders are processed within 3 business days and are shipped out of our location in Victoria BC.
  • Please double check your shipping address before confirming your purchase. Nezza Naturals is not responsible for any lost or stolen packages, but we will always do our best to help you locate a missing package. 
  • Please note that all orders are charged in Canadian dollars. If shopping in the USA, your credit card will automatically determine the exchange rate for you at the time of purchase and you will see the actual amount you were charged on your credit card statement. 

 

 

Please contact us if you have any other questions or concerns.  We are here to help!

 

- The Nezza team